399bet1 Terms & Conditions – Know Your Rights & Responsibilities

399bet1 (hereinafter referred to as the "Platform", "we", or "us") is an online Sports Betting platform based in Bangladesh. These Terms & Conditions govern all use of the 399bet1 platform and constitute a legally binding agreement between you (the user) and 399bet1.

By creating an account, logging in, or using any service on 399bet1, you are considered to have fully read, understood, and accepted these Terms & Conditions. If you do not agree with these terms, please do not use our platform.

These Terms & Conditions are written in Bengali for the convenience of Bangladeshi users. In the event of any linguistic discrepancy, the Bengali version shall be considered final.

To use 399bet1's services, you must create a valid account. During registration, you are required to provide accurate, complete, and up-to-date information. Opening an account with false information is strictly prohibited, and any such account will be terminated immediately.

• Each individual is only allowed one account. If multiple accounts are found belonging to the same person, all accounts will be closed.
• Keep your account username and password strictly confidential. You must not allow anyone else to access or use your account.
• A copy of your National ID (NID) or passport may be requested for verification purposes.
• Any changes to account information must be reported to 399bet1 immediately.
• The user is solely responsible for the security of their account.

You must be 18 years of age or older to use the betting services on 399bet1. Access to this platform and placing bets is strictly prohibited for minors.

399bet1 reserves the right to verify your age at registration or at any point thereafter. Failure to pass age verification will result in account termination and all transactions will be considered void. Any funds deposited by a minor will be returned through the appropriate legal process, with no winnings or bonuses paid out.

If you suspect a minor is using your account, contact us immediately and enable parental controls.

Every bet placed on 399bet1 is a binding agreement. Once a bet is confirmed, it generally cannot be cancelled or modified. However, in certain circumstances (such as a match cancellation), the bet may be voided and refunded.

• Minimum Bet: The minimum bet amount is ৳10 (ten BDT).
• Maximum Bet: Maximum limits are set per market and event. Details will be shown within each market.
• Odds Changes: If odds change before a bet is confirmed, the updated odds will apply. Once confirmed, odds are locked in.
• Match Cancelled: If a match is cancelled or abandoned, the bet will be voided and the original stake returned to the account.
• Technical Error: If incorrect odds are displayed due to a system error, 399bet1 reserves the right to void the affected bets.
• Live Betting: In-play bets may be rejected due to latency. This is a normal part of the process.

If any bettor attempts to exploit vulnerabilities or technical flaws in 399bet1's betting system, the relevant bets will be voided and the account suspended. Fair play is a core principle of 399bet1.

399bet1 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: ৳500 (five hundred BDT).
• Minimum Withdrawal: ৳1,000 (One Thousand BDT).
• Withdrawal Processing Time: Usually within 5 to 30 minutes. However, if verification is required, it may take up to 24 hours.
• Same Method Policy: Withdrawals must be made through the same method used for the deposit.
• Verification: Identity verification is required for large withdrawal amounts.
• Transaction Cancellation: Cannot be cancelled once the deposit process is initiated.

If a chargeback or payment dispute is filed, the associated account will be suspended pending investigation. Legal action may be taken in cases of fraudulent chargebacks.

399bet1's bonus and promotion offers are designed to add more value to the user experience. Each bonus comes with its own terms, which are detailed on the relevant promotion page.

• Wagering Requirement: To withdraw a bonus, you must meet the specified wagering requirements (typically 5–15x the bonus amount).
• Validity: Every bonus has a limited validity period. Any unused bonus will be forfeited once it expires.
• One bonus, one time: Each promotion applies once per user, per device, or per IP address.
• Abuse Prohibited: If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• Bonus Forfeiture: 399bet1 reserves the right to withdraw any bonus at any time in the event of a rule violation.

For the latest updates on bonuses and promotions, visit our Latest Promotions Check this page regularly.

399bet1 places the highest priority on protecting users' personal information. Any data you provide will be used solely for service delivery, identity verification, and compliance with legal obligations.

• Your information will never be sold or transferred to third parties.
• Information may be disclosed to authorities when required by legal directive or investigation.
• All personal data is secured through SSL encryption.

For more details, visit our Privacy Policy Read.

399bet1 believes betting is entertainment — not an addiction. We want every user to bet responsibly and in good health.

• Deposit Limit: Set your own deposit limits from the settings.
• Session Limit: Set a daily time limit for your betting sessions.
• Cooling-Off Period: You can temporarily suspend your account at any time.
• Self-Exclusion: You can close your account entirely for an extended break.

If you feel your betting is getting out of control, please reach out to our support team. For more information, visit our Responsible Gaming View page.

399bet1 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus system abuse or fraud.
• Attempting to exploit vulnerabilities in the betting system.
• Using the account to conduct illegal activities.
• Attempting to harass or defraud other users.
• By court order or for legal reasons.

For any complaint regarding a bet outcome, payment, or account matter, please reach out to our live support or via email in the first instance. Most issues are resolved within 24 hours.

• Step 1: Submit a complaint via support chat or email us at support@399bet1.bet.
• Step 2: Attach detailed evidence related to your complaint (screenshots, transaction IDs).
• Step 3: Our team will begin investigating within 48 hours.
• Step 4: The final decision will be communicated via email.

In dispute resolution, 399bet1's own logs and data records will serve as the primary evidence.

399bet1 reserves the right to modify, amend, or update these Terms & Conditions at any time. We will post a notice on the website before any changes take effect, and registered users may also be notified via email.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend checking this page regularly.