Your personal data is invaluable to us. This Privacy Policy explains in detail how 399bet1 collects, uses, and safeguards your information.
399bet1 is a trusted online Sports Betting platform in Bangladesh. We believe protecting every user's privacy is a fundamental responsibility. This Privacy Policy clearly outlines what data 399bet1 collects, why it is collected, how it is used, and how it is kept secure.
This Privacy Policy applies to 399bet1's website, mobile app, and all digital platforms. By creating an account or using our services, you are considered to have accepted this Privacy Policy.
Important: This Privacy Policy may be updated at any time. Any changes will be posted on this page, and a notification may be sent to your registered email. We recommend checking this page regularly.
Our Privacy Policy is written in plain language so it's easy to understand. If you have any questions, reach out directly at support@399bet1.bet – our team is always ready to help.
399bet1 only collects information that is necessary for providing services, managing accounts, and meeting legal obligations. We do not collect any data beyond what is required.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | Identity Verification & Age Confirmation |
| Contact Information | Email, phone number, address | Account Registration & Communication |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Payment Processing |
| Activity Data | Betting history, login time, preferences | Service Improvement |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
In addition to the information you voluntarily provide at registration, 399bet1 automatically collects certain technical data — such as which pages you visited, how long you stayed, and what device you used. This helps us improve our services.
399bet1 never stores your password or full payment card number. Passwords are always kept in encrypted form within our systems.
Your information is used only for specific, legitimate purposes. 399bet1 never sells your personal data to third parties or uses it for unauthorized purposes.
You can unsubscribe from 399bet1 marketing emails or SMS at any time. However, important account-related communications cannot be disabled.
399bet1 does not sell your personal data to third parties. However, in limited circumstances and under specific conditions, certain information may be shared with trusted partners.
All of our third-party partners are contractually bound to uphold 399bet1's privacy standards. They are not permitted to use your information for their own purposes.
399bet1 uses industry-leading technology to protect your personal and financial information. Our security systems are continuously updated to keep your data safe at all times.
Please note that no transmission over the internet can be guaranteed to be completely secure. You also play a role in staying safe — use a strong password, avoid logging in over public Wi-Fi, and never share your password with anyone.
Every user registered with 399bet1 has the following rights regarding their personal data. To exercise any of these rights, contact us at support@399bet1.bet.
KYC data collected for identity verification must be retained for a legally specified period. This data must be kept even after account closure, as required by law.
399bet1 does not retain your data longer than necessary. Retention periods vary depending on the type of information.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | For the duration of account activity + 5 years after closure |
| Financial transaction records | Up to 7 years as required by law |
| Betting History | For the lifetime of the account + 3 years |
| Customer Support Conversations | 2 years |
| Technical log files | 90 days |
| Cookies & Session Data | At end of session or up to 1 year |
Once the retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified. You may also request early deletion before the retention period ends, provided there are no legal restrictions.
399bet1 may update this Privacy Policy at any time due to business changes, legal updates, or new technology. Before any significant change, we will:
Continuing to use 399bet1 after any changes to this policy will be considered your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
For any questions or concerns about your personal data, privacy rights, or this policy, please contact 399bet1. Our Data Privacy Team will provide an initial response to your request within 48 hours.
When submitting a privacy request, please use your registered email address and clearly state the nature of your request. This helps our team assist you more efficiently.
399bet1 follows the highest industry standards to protect every user's personal information.
Every transaction and data exchange is secured with bank-grade 256-bit SSL encryption.
399bet1 will never sell your personal data to third parties – that is our core commitment.
You have every right to request access to, correction of, or deletion of your personal data.
No data is retained beyond the required period. Information is automatically deleted once the designated retention period expires.
Our expert team conducts regular system audits to identify and address any vulnerabilities.
Our support team is available seven days a week for any privacy-related questions.
Your privacy is fully protected. Register now and enjoy the best betting experience across cricket, football, and 20+ other sports.